Answers about classes, programs, policies, parking, and more.
Cook Street does not have designated parking, however there is usually plenty of metered parking available right in front of the school. There is also free 2 hour parking along Acoma St., just west of the School.
If you park in a meter, be sure to set your timer to feed the meter every two hours. Meters are free from 6pm-10pm and on Sundays and Holidays.
PARKING LOTS
Please note: the parking lot directly East of the School is not a Pay to Park lot. This is a tenants only lot and there may be a penalty for parking in it. Cook Street is working diligently to get parking available for patrons, until then, there are a few pay to park lots within a couple of blocks. This interactive map shows the best options.
We always encourage our customers to use alternative transportation when it’s available. Please check out RTD-Denver to map your route using bus and or lightrail.
Ride sharing is also a great way to enjoy the evening in without the worry or hassle of driving.
If you are joining us for one of our week or two-week-long courses we highly recommend ride share or public transportation to avoid any parking hassle.
There will be coffee, tea and a light breakfast when you arrive and you will receive lunch with a glass of wine each day.
Please wear close toed shoes that you will be comfortable in for up to 7 hours. The kitchen will get warm, so please come layered and prepared to be working around ovens and open flames for the majority of the day.
Our classes range from 4 – 7 hours, so it is highly encouraged you wear comfortable shoes and clothes. The kitchen will get warm, so please come in layers and prepared to work around ovens and open flames.
Please arrive 5-15 minutes prior to your class starting to ensure you are checked in, find a spot, and settle in. Your name will be on our roster, so no need for a confirmation number. For our evening classes, you will receive a welcome cocktail that our resident Sommelier has prepared for the evening.
Our classes are open seating. Please find a spot for you and your party.
There will be a waiver for each participant to fill out prior to starting the class.
There will be a charcuterie tray available when you arrive. Please help yourself to a small plate while you wait.
A recipe packet is provided for each attendee. These include recipes and instructions on each element that is planned for the class.
We have a full menu of wine and beer available for purchase throughout the class. Our resident Sommelier pairs wine and beer with each menu to bring you the best experience.
If you find your evening enjoyable, please consider leaving a tip for our staff. Tips are shared evenly between our chefs, Front of House and dishwashers on staff for the evening. Tips can be left on a credit card transaction or as cash. We appreciate the generosity!
Due to the nature of our kitchens and that cooking is an inherently dangerous activity, Cook Street asks that all participants be over the age of 18*. This is for your own peace of mind as well as for the comfort of our other guests. The exception to this policy is any of our Kids Class series, which are all-ages. Wine, Beer, and Cocktail classes require that participants are over the age of 21.
*Our Online Classes do not have a minimum age requirement.
Recreational Class Cancellation: If you find you are unable to attend a class you registered for, you must notify us at least 2 weeks prior to the class date. If you do need to cancel with 7 to 14 days before class you are able to receive a course credit or transfer your reservation to a new class. We do not offer refunds, class credits, or transfers 7 days prior to the date as food and staff have already been committed to the class. If you have COVID-19, have been exposed to someone with COVID-19 or are generally not feeling well, please call us to discuss your options.
There are various reasons Cook Street may need to cancel a class. They include, but are not limited to: not enough guests registered for the class, COVID restrictions, conflict in Cook Street's calendar, weather. In the event Cook Street needs to cancel a class, we will notify all participants via email or phone. Options for a Cook Street cancellation include transferring to another class or date, issuing a credit for a future class or a refund.
Professional Culinary Program Cancellation: Our Professional Culinary and Pastry Programs adhere to the cancellation and refund policies set by the State of Colorado's Division of Private Occupational Schools and the Department of Veterans Affairs benefits under the GI Bill ®. Of the required Administrative Fee, $150 is non-refundable. Once books, uniform, knife kit and any other mandatory item that is provided by the school has been purchased and distributed to the student, those become non-refundable. Refund policy is based on an "earned tuition" calculation set by the State of Colorado and the Department of Veterans Affairs.
If you have a gift card, either physical or digital, please enter the card # or code into the Gift Card section at checkout. With a card # do not use any spaces. If the gift card is applied correctly, the original dollar amount will be crossed out and the balance will show up. If your gift card covers the full amount of the class, you will not be asked to enter a credit card number. However, if you have a balance after the gift card is successfully applied, the balance will remain and then you can enter your credit card number.
Gift certificates are valid for 5 years from date of purchase. They can be redeemed for one-night cooking classes, online cooking classes, series classes or merchandise. They cannot be redeemed for alcohol purchase, tips or other gift certificates. Gift certificates are non-refundable. They are transferrable.
If your gift card was not applied correctly, please contact us at cafe@cookstreet.com with your gift card number/code or call us at 303-308-9300.
In order to protect our customers and our staff, additional measures have been implemented to ensure the safety of everyone. Here are the new systems in place:
While our staff is paid at and above normal minimum wage, gratuity is always greatly appreciated. Gratuity is dispersed amongst all staff who work for that shift. That includes front of house, chef instructors and dish. Whether it's credit card tips or cash, we thank you.
Cook Street is committed to keeping your information private and secure. For our services, we must collect some personal information, such as: name, email address, phone number and physical address. We do not retain any confidential credit card information on our servers. All refunds are process from our website, but linked directly with our credit card processing company. We do not sell your information to any third-party company. If you have questions or concerns regarding our Privacy Policy, please reach us at cafe@cookstreet.com or 303-308-9300.
Our Membership is 6-months from purchase and gets you 7 classes for the cost of 6. Choose any 7 classes, either one-night or series, for your self or bring a friend. Memberships are non-transferrable, but you are welcome to use your pre-purchased classes to bring a friend or gift to friends. The Membership cost is fixed, based on the average current one-class value. This cost is subject to change to match the average one-time class cost. Some classes may cost more or less which will affect your membership balance. Your Membership does not auto renew. It will be up to you to renew your membership after the 6 month period. The Members Party will be scheduled no less than 3 months in advance. You are welcome to bring one guest to the event. Membership classes can not be rolled over into a new 6-month period. If you do not use all 7 classes you will lose the unused classes at the end of the 6 months.
Graduate of Cook Street School of Culinary Arts and looking for your transcript, certificate or a replacement of either? Read our Certificate and Transcript Withholding Policy If a student is behind on payments are has failed to pay the full tuition as agreed upon prior to enrollment, he or she may not receive the transcript upon completion of the Program. Once the student is up to date on tuition payments, the certificate and transcript will be mailed.
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